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How to activate your Sphere card

Activating your card means creating an online account that you will use to log in to our website and Sphere mobile app. The activation process is easy. All you need is the EAN number on the back of your card, or the promo code for an electronic card, and a few personal details. You can activate your card on the website or in the Sphere mobile app.

Card activation instructions

1. Open the card activation page

You can find the link to activate the card in the header or footer of the Sphere website on your computer or by clicking on the top menu on your mobile phone. Sphere mobile app and the mobile version of our website work identically.

Isn't this your first card?

If you already have a Sphere account linked to another card, there is no need to create a new one. You can link all your cards to one account. Just log in and go to Settings / My Cards / Add a Card.

2. Enter EAN or promo code

To activate a plastic Sphere card, enter the card number (EAN). To activate a purely electronic card, enter the promo code.

EAN is the 13-digit number below the barcode on the back of your Sphere plastic card or Sphere payment card.

3. Select the card type (for promo code only)

Some promo codes allow you to choose from several types of card, differing in design, price and validity period, for example. Choose which card you want to activate and proceed to the next step.

4. Fill in your login and contact details

In section Login deta Choose an email and password to log in to your Sphere online account. Use the email address you have access to as we will send you a verification email.

In section Contact information please enter the name of the cardholder. Optionally, you can also enter the year of birth, address and phone number.

To make sure you don’t miss out on special offers and competitions, don’t forget to agree to receive our newsletter at the end of the form.

5. Check your email inbox and confirm the email

Log in to your email inbox and wait for a message from us with a link to confirm your email address. It should arrive within a few minutes. Then click on the “Confirm Email” button.

If you can’t find the email, Check your junk mail folder, as well as your Spam and Ads tabs if you use Gmail. If the email doesn’t arrive within the next 30 minutes, you may have made a typo and mistakenly entered the wrong email address when you signed up. In that case, try activating again from the first step and make sure you enter the email correctly.

6. Done! Log in to your new account

By confirming your email, your registration is complete. Log in to your new account using the email address and password you chose in step 4. If you registered on a computer, we recommend download your Sphere e-card on your smartphone. The login details for your Sphere web and mobile account are the same.